Customer satisfaction in the finance market

When measuring customer satisfaction in the finance market, all steps of the project, from data collection through to reporting, are conducted in-house.

In the context of customer retention programmes we offer the realisation of customer or employee satisfaction surveys with customised online reporting systems for companies in the finance sector.


As far as reporting is concerned, we place special emphasis on the use of modern charts to allow all data users to recognise the essential findings at first sight despite the results' complexity.