MEASURING CUSTOMER SATISFACTION

In the context of customer retention programmes we offer
the realisation of customer, dealer or employee satisfaction surveys, with customised reporting systems including web based.

Again all steps of the project, from data collection through to reporting, are conducted in-house.

As far as reporting is concerned, we place special emphasis on a clear and simple presentation of the results - to allow
all data users to recognise the essential findings at first sight.

We work nationally and internationally for companies in the automotive and finance sector as well as industries such as hardware, software, consumer goods, services etc.